Q: How do I complete the Concentration module?
A: The goal of this module is to keep the car in front at a consistent distance away. You will be able to tell whether or not the car is in the correct area by how full the green bar on the top is - the more full it is the better the position of the car. The speed of your car is controlled by the mouse - left mouse button to slow down (brake) and right mouse button to speed up (accelerate). At the same time you need to look for numbers to appear on the screen. You don't have to do anything for the first number or second number but from the third number on you need to decide whether the DIFFERENCE between the previous two numbers is the same as the new number (by pressing S) or different (by pressing D). For example if the number order was 6, 4, 2, 3 you would answer in this order.... 6 (no response) 4 (no response) 2 ( the difference between 6 and 4 is 2 so it is the same, push S) 3 (the difference between 4 and 2 is 2 so it is different, push D).
Q: Why aren't the exercises working properly/freezing?
A: DriveSmart has been optimised for use on the latest versions of Internet Explorer, Mozilla Firefox and Google Chrome. If you are having any issues with DriveSmart, please ensure that you are using the latest version of your internet browser. If not, please download the most recent version.
Q: Why do I need to register?
A: You will need to register for a username and password before being able to login and start using the DriveSmart website.
Q: Why is my registration not being processed?
A: If your registration will not process, please check that you have:
  • filled in all the mandatory boxes marked with a red asterisk (*)
  • checked the box to indicate you accept the terms and conditions
Q: How do I login?
A: Once you have registered, you will receive an email with a link which you will need to visit to activate your account. Once your account has been activated, you can login to DriveSmart by clicking on the login tab at www.drivesmart.vic.gov.au on subsequent visits.
Q: Commentary exercises - My microphone won't work.
A: The site will automatically use your current active microphone device. For information about installing and configuring a microphone device for you operating system refer to your operating system help.
Q: How do I enter the competition?
A: You will be automatically entered into the prize draws – you don’t need to do anything further to enter the prize draws.
Q: Can I use DriveSmart on my mobile phone?
A: Drive Smart will work on your mobile phone, however it may be difficult to see the detail in the exercises. We recommend using a tablet, laptop or desktop computer for the best viewing experience.
Q: Why can't I complete some of the exercises on my tablet?
A: The Concentration exercises require flash player in order to be completed. iPads are not Flash enabled. Please use a Flash enabled device to complete these exercises. You will need to complete all exercises to be eligible for the completion competition.

The Commentary exercises also require Flash in order to be able to record. You will still be able to complete the exercises without Flash but you just won't be able to record.